Onlybattery
ADR and ODR
ADR
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Alternative Consumer Dispute Resolution (ADR) entities are the entities authorized to carry out the mediation, conciliation and arbitration of consumer disputes in Portugal that are registered in the list of ADR entities provided by Law No. 144/2015. Click on www.ipai.pt/fotos/gca/i006245_1459446712.pdf
ODR
The consumer can use the European online dispute resolution platform available here: ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT
In the event of a dispute, the consumer may resort to an Alternative Dispute Resolution (ADR) entity. Alternative Consumer Dispute Resolution (ADR) entities are the entities authorized to carry out the mediation, conciliation and arbitration of consumer disputes in Portugal that are registered in the list of ADR entities provided by Law No. 144/2015. Click on www.ipai.pt/fotos/gca/i006245_1459446712.pdf
ODR
The consumer can use the European online dispute resolution platform available here: ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PT